About this site's security & policies
Your Credit Card Information
Erotomane goes to great lengths to provide security for our credit card transactions. Whether in person, by phone, by fax, or through online orders, we protect the security and validity of your transaction.
Payments
Your payments will be registered discreetly to CCBill on your credit card statement
Orders
Your orders are processed by CCBill , and your credit card details are not disclosed to us. Erotomane has no access to your credit card details or other financial information.
What if I don't want to order online?
Sorry, but at the moment CCBill is our only payment provider.
Deliveries & Correspondence
All deliveries and correspondence you receive from Erotomane will be discreetly packed in plain wrappers marked "L.C. Smithers".
Erotomane sends out periodic mailings to our customers about recent publications and offers on the site. If you do not wish to receive these, leave the box on the payment page unchecked. We will NEVER disclose your email address or any other details to a third party.
Discretion
Erotomane is fully committed to protecting the privacy of all personal information which we obtain from its members. We will never use your personal information except in accordance with this privacy and security policy.
We employ appropriate technical security measures to protect your personal information. Information storage is on secure computers and information is encrypted wherever possible.
- all messages between us travel in a secure, encrypted messaging environment
- we monitor and review transactions
- we review our security arrangements constantly
How do we use your personal information?
By using this website you consent to Erotomane using your personal information in the following ways:
- for the purpose of fulfilling any contract you have entered into with us.
- for the purpose of contacting you about other products and services that may be of interest.
We will only use your personal information in the manner you have consented to above. In particular, we will never sell, rent or trade your personal information to anyone. Any information you supply us with is confidential, and remains confidential. Erotomane is fully compliant with the Data Protection Act.
Cookies
In order to track your online orders, we use "cookies". These are small text-only files which store information on your computer's hard drive. None of your personal information is stored within any cookie, and the cookie is automatically deleted from your system when your session finishes. Although you may configure your browser not to accept cookies, you will not be able to place orders on this site if you do so.
When you send us an e-mail
We keep your e-mail address, the content of the e-mail and our response to it so that we can handle any follow-up questions you may have and measure our effectiveness.
Privacy
The privacy of Erotomane members and customers is very important to us. We hope the way in which we gather and use your personal information addresses and respects any concerns you may have:
We will only use the personal information we gather:
- in the normal course of our business to provide the products and services you have requested
- to identify you when you contact us
- to determine if we can offer you a better service or more relevant products
- to send you e-mail updates of new products and publications which are important to you or which we feel may be of interest to you.
We will disclose your personal information only :
- to any person to whom we transfer our rights or obligations under this agreement
- for debt tracing or fraud prevention
- if required or compelled to do so by law
Please note: as a result of using this website over the Internet, your information may transmit to, from and/or through any country, irrespective of the levels of data protection provided in those countries. You give your consent to any such transfers when you place your order.